What is two-factor authentication in Wavixo?

Two-factor authentication in Wavixo adds an extra verification step during login to protect accounts from unauthorized access.

Why should I enable 2FA on my Wavixo account?

Enabling 2FA improves account security by requiring additional verification beyond a password.

How does Wavixo 2FA protect my account?

Wavixo 2FA prevents unauthorized logins by validating user identity through secondary authentication.

Is two-factor authentication mandatory on Wavixo?

2FA is optional but strongly recommended for enhanced account protection.

Can I disable 2FA after enabling it in Wavixo?

Yes, users can manage or disable two-factor authentication from account security settings.

Does 2FA affect Wavixo login speed?

2FA adds a brief verification step while significantly improving login security.

Secure Your Wavixo Account with Two-Factor Authentication

How to Enable 2-Factor Authentication (2FA) for Your Wavixo Account

Wavixo allows you to secure your account using Two-Factor Authentication (2FA). Once enabled, users must verify their identity using a one-time password (OTP) in addition to their login credentials.
This significantly reduces the risk of unauthorized access.

⭐ Key Highlights of 2FA in Wavixo

🔐 Only the Project Owner can enable or disable 2FA

📱 Owners can edit or update the default 2FA phone number

🔄 Once 2FA is turned ON, all agents and managers are logged out automatically

🔑 An OTP is sent to the registered mobile number during login

👥 Owners can edit contact numbers for both agents and managers

👤 Managers can edit contact numbers only for agents

⭐ Who Can Enable 2FA?

Two-Factor Authentication can be enabled only by the Project Owner.
Agents and Managers do not have permission to turn this feature on or off.

How to Enable 2-Factor Authentication in Wavixo

Step 1: Open Your Profile Settings

Step 2: Turn ON the 2FA Toggle

Navigate to Two-Factor Authentication

Switch the toggle to ON

Once enabled:
2FA becomes active for the entire project

All existing agents and managers are logged out for security reasons

🎉 That’s It! 2FA Is Now Enabled

As soon as you enable 2FA:
Every user must verify their login using an OTP

Unauthorized access risks are significantly reduced

⭐ How Agents & Managers Log In After 2FA Is Enabled

Step 1: Log in Normally

Visit the Wavixo login page

Enter your username and password

Step 2: Enter the OTP

An OTP is sent to the registered contact number

Enter the OTP on the verification screen

Click Submit to complete login

(Page 3 image shows the OTP entry screen.)
📌 The OTP is sent to the phone number used while creating the login account.

⭐ Editing Contact Numbers for 2FA

Project Owners can update contact numbers for:

Themselves

Managers

Agents

Managers can update contact numbers only for agents

This ensures OTPs are always delivered to the correct device.

⭐ Why Enable 2FA in Wavixo?

Prevents unauthorized access

Protects sensitive WhatsApp data

Adds an extra verification step during login

Improves overall account security

(From the same help center section)

How to create a FREE Wavixo Account

How to migrate to Wavixo from your existing WhatsApp API Provider

How to add Agents & Managers to Wavixo App

How to delete your Wavixo account

Edmingle × Wavixo Integration Guide

How to Enable 2-Factor Authentication
(2FA) for Your Wavixo Account

Getting Started

Make your Productivity
more efficient. From this time.

How to Enable 2-Factor Authentication (2FA) for Your Wavixo Account

Getting Started

Make your Productivity more efficient. From this time.

How to Enable 2-Factor Authentication
(2FA) for Your Wavixo Account

Make your Productivity
more efficient. From this time.