Web Engage – WAvixo

Benefits of connecting WebEngage with WAvixo

Broadcast Offers

Broadcast WhatsApp communication to your Leads and Customers on WebEngage CRM

Automate Useful Notifications

Automate personalized WhatsApp reminders to customers who left items in their cart to complete their purchase.

Seamless Contact Sync

Automatically sync leads created in WAvixo to WebEngage CRM

Step-by-Step Guide

Connecting Web Engage with WAvixo

#1 Add WhatsApp Service Provider (WSP)

Login to your WebEngage dashboard. Click the Add WhatsApp Service Provider or Plus icon on the top or click on the banner of the WSP at the bottom. In doing so, you will be prompted by a configuration modal. Select WAvixo from the first dropdown, WhatsApp Service Provider.

#2 Configuration Name

In the Configuration name, add "WAvixo" Adding a name enables you to identify the appropriate WSP for a campaign while creating it. This comes in handy, especially when you have multiple accounts with the same WSP.

#3 Add WhatsApp Business Number

Kindly specify the verified phone number you'll use to send all your WhatsApp campaigns in this field. Here, you need to add your existing WhatsApp Business API number connected with WAvixo.

#4 Regenerate & copy WebEngage Key

To move forward with the integration, you'll need the WebEngage Key from WAvixo Dashboard. Go to WAvixo👉Integrations👉WebEngage👉Regenerate Key👉Copy Key

#5 Paste the Key into the WebEngage Dashboard

Come back to the WebEngage Dashboard & paste the WebEngage key under API Key. After adding the API key, tap on Add WSP to add WAvixo as your WhatsApp Service Provider.

#6 Paste WebEngage API Key and Server Webhook Point in WAvixo Dashboard

Now come back to WAvixo Dashboard, under integrations choose WebEngage and paste the WebEngage API key and Server Webhook Point. Note: If you are not sure which server your account is on, kindly check the URL of your dashboard: For the US server, the URL is https://dashboard.webengage.com For the Indian server, the URL is https://dashboard.in.webengage.com For the Saudi Arabia server, the URL is https://dashboard.ksa.webengage.com Whether you choose the Indian server or the US server, the WebEngage API key will remain the same. As we mentioned at the beginning of the doc, you will get the WebEngage API Key from WebEngage support team. After adding the key and server endpoint, click Submit. You've successfully connected WebEngage with WAvixo.

Shoot WhatsApp Campaigns directly from WebEngage Dashboard