Getting Started with the Wavixo Platform
for Your Business

Overview

Once your WhatsApp Business API account and WhatsApp KYC are approved — great news! ✅ You’re now ready to start exploring the Wavixo platform. Wavixo offers a wide range of features that may feel overwhelming at first. However, as you start using them, you’ll find the platform intuitive and easy to manage. To help you get comfortable quickly, Wavixo provides multiple step-by-step tutorials designed to guide you through each feature smoothly.

Getting Familiar with Wavixo

When you begin using Wavixo, you’ll notice several powerful tools built to support your business communication and automation needs. While there’s a learning curve initially, mastering these features will soon feel effortless. To make your onboarding easier, here are some essential resources that will help you get started:

Useful Resources to Begin with Wavixo

How to Upload Contacts
Learn how to add and manage your customer contacts efficiently.

1. How to Create WhatsApp Template Messages
Understand how to create and get approval for WhatsApp templates.

2. How to Send WhatsApp Broadcasts
Discover how to send bulk WhatsApp messages to opted-in users.

3. How to Integrate Wavixo with Your CRM
Connect your existing CRM with Wavixo for seamless data flow.

4. Template Message Library
Browse ready-to-use WhatsApp templates for different use cases.

5. How to Create a WhatsApp Chatbot
Build automated chat flows to handle customer queries efficiently.

6. How to Add Agents & Managers
Set up team roles and manage access within your Wavixo account.

7. How to Create Attributes
Use attributes to store and personalize user data.

Additional Platform Features

You can also explore the following features to enhance your experience:

1. How to Create Tags
Organize contacts using custom tags.

2. How to Create Canned Messages
Save and reuse frequently sent responses.

3. How to Enable Notifications
Stay updated with real-time alerts and messages.

4. How to Use Live Chat (Without a Chatbot)
Handle conversations manually using the Live Chat panel.

5. WhatsApp Blue Tick Prerequisites
Learn what’s required to apply for WhatsApp Official Business verification.

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