How to Broadcast WhatsApp
Messages in the Wavixo App

If you're looking to send a WhatsApp Broadcast using Wavixo but aren’t sure how to begin, this guide walks you through the entire process from template creation to broadcast analytics.

How to Send WhatsApp Broadcasts in Wavixo Without Getting Blocked

1. In your Wavixo Dashboard, open the “Manage” section

To broadcast messages on WhatsApp, you must first get a WhatsApp Template Message approved—since WhatsApp only allows pre-approved templates outside the 24-hour customer window.
Open:

Wavixo Dashboard → Manage

2. Click “+New” to create a Template Message

This opens the Template Message creation form.

3. Fill in all required fields for the Template Message

You’ll need to enter:
Template Category

Template Name

Template Type

Message Format

CTA Buttons (optional)

Template Language

These details are discussed in depth in Wavixo’s Template Message Guide.

4. Submit your WhatsApp Template for Approval

After completing all fields → click Submit.

5. Check Approval Status → Go to “Approved” → Click “Sync Status”

This ensures the latest template status is synced from WhatsApp.
Your message must show APPROVED before you can broadcast it.

6. Go to the Contacts Page & click “Import”

Once your template is approved, import your contacts into Wavixo using a .csv file.

Open:
Contacts → Import

7. Prepare Your Contact List in Google Sheets (or Excel)

The simplest way to upload contacts:
Add your contacts into a spreadsheet

Include important columns like:

Name

Mobile Number

Tag (recommended)

Adding a tag helps you easily filter new contacts during broadcast selection.
(Page 5 includes a screenshot showing a “leads” tag being added.)
If you're unsure how to add contacts in Wavixo, refer to the contact-upload guide.

8. Download Your Spreadsheet as a .CSV File

Go to File → Download → .csv

9. Upload the .CSV File in Wavixo

Click Upload File and select the .csv file you just downloaded.

10. Map Your Columns to Wavixo Attributes

Example attributes from the file:
Name

Mobile Phone

Tag

Make sure each column maps correctly—wrong mapping can result in import failure.

11. Filter Your Contacts for Broadcasting

Once contacts are imported, click Filter to segment your audience.
You can filter based on:
Tags

Opt-in status

Created date

Last seen

Incoming blocked

Other custom attributes

12. Select the Attribute You Want to Filter By (e.g., Tag)

If your imported contacts used a common tag like “leads”, select:

Attribute → Tags → Leads
Then click Apply (Page 8).

13. Apply the Filter

After applying, you’ll see only the contacts matching your selected attribute

14. Select the Contacts & Click “Broadcast”

You will now see all filtered contacts (e.g., 19 contacts shown on page 9).
Click Broadcast to start creating your broadcast campaign.

A small dot above the filter icon indicates the filter is active

15. Add Campaign Name & Choose a Pre-Approved Template Message

Enter:
A unique campaign name

The approved WhatsApp Template Message you want to use

16. Add Parameter Values & Attach Media (if required)

Template variables like {{1}}, {{2}} must be replaced with actual values.
You can also personalize messages using Wavixo’s attributes, like:

$FirstName

$Email

$Country

Wavixo Media Storage Limits:
Basic Plan: 1GB

Pro Plan: 5GB

Enterprise Plan: 10GB

17. Verify Your Broadcast & Click “Send Now”

Once everything looks correct, click Send Now.
Pro users can also Schedule broadcasts up to 2 months in advance.

18. Track Broadcast Analytics

After sending, click Go to Campaign to view analytics.
You can check:
Sent

Delivered

Read

Clicked (Pro feature)

Replied

Failed

Page 12 shows the full analytics dashboard.
Analytics help you measure performance and retarget users for higher conversions.

19. Retarget Users Easily

Using filters like “Read but no reply”, “Clicked but not purchased”, etc., you can retarget users for 7× higher conversions.

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