WhatsApp Co-existence:
Everything You Need to Know

What Is WhatsApp Co-existence?

WhatsApp Co-existence allows you to activate the WhatsApp Business API on your existing WhatsApp Business App number without deleting your current WhatsApp Business account. In simple terms, you can upgrade your existing WhatsApp Business number to WhatsApp API while continuing to use:
Your WhatsApp Business App

Your existing chats

Your groups & communities

This gives you access to powerful automation and enterprise features without needing a new number.

Benefits of WhatsApp Co-existence

1. Smooth Transition Without Losing Anything
You can keep all your:

Old chats

Contacts

Groups

Communities

while still enjoying the full capabilities of WhatsApp Business API through Wavixo.

2. WhatsApp Chat Sync (As shown in page 2 images)
When you onboard your existing WhatsApp Business number to the WhatsApp Business API via Wavixo, your chats will be synced between:
The WhatsApp Business App

Wavixo’s Live Chat Dashboard

This creates a complete two-way sync, letting you reply from either platform.

📌 Note: Up to six months of your previous chat history will sync to the Wavixo dashboard.

3. Access Advanced WhatsApp API Features
With co-existence enabled, your existing WhatsApp number gains full API capabilities such as:
Unlimited Broadcasting

CRM Integrations

Automations

WhatsApp Chatbots

Multi-agent live chat

And much more

All without switching numbers.

4. Click-to-WhatsApp Ad Leads Sync

One of the biggest advantages:
All your Click-to-WhatsApp Ad leads will appear directly inside the WhatsApp Business App.
As highlighted in the document, with Wavixo’s Forever FREE Plan, you can:
Run Click-to-WhatsApp ads

Receive all leads inside your WhatsApp Business App

Maintain your WhatsApp API for FREE (no subscription fees)

You only pay for Meta ad credits—nothing else.

5. More Cost-Effective Upgrade
You save money by avoiding the need for a new phone number.
Wavixo enables you to use your existing WhatsApp Business number for all API features.

Prerequisites for WhatsApp Co-existence

Before enabling co-existence, ensure that you have:

An active WhatsApp Business App number

A Facebook Business Manager account

A pre-created Meta project for your business

How to Get Started with WhatsApp Co-existence

To activate WhatsApp Co-existence and use the same phone number for both WhatsApp Business App and WhatsApp Business API:

Contact the Wavixo Support Team
You can reach Wavixo support via:
Email: support@wavixo.com

Live Chat: available on the Wavixo web app and mobile app
(tap the green chat icon in the bottom-right corner)
The team will guide you through the setup and onboarding process.

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